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Privacy Policy

Introduction

At Finatec Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us through our website and services. By using our website or engaging our services, you agree to the terms of this Privacy Policy.

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What Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, and job title.

  • Business Information: Company name, address, and financial details (if applicable to the services we provide).

  • Communication Details: Records of correspondence, including inquiries and service discussions.

  • Website Usage Data: IP address, browser type, and other technical data collected through cookies.

We do not intentionally collect sensitive personal data unless required for specific services and with your explicit consent.

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How We Collect Your Data

We collect personal data through the following means:

  • When you contact us via forms on our website or email.

  • When you sign up for our services or newsletters.

  • During onboarding for our services.

  • Automatically, through cookies and similar technologies when you use our website.

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How We Use Your Data

We use your personal data to:

  • Provide our services.

  • Respond to your inquiries and provide information about our services.

  • Fulfill contractual obligations, including invoicing and reporting.

  • Send newsletters, updates, or promotional materials, if you have consented.

  • Improve our website, services, and user experience.

We will only use your personal data where we have a lawful basis to do so, such as fulfilling a contract, complying with a legal obligation, or pursuing our legitimate business interests.

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How We Share Your Data

We may share your data with:

  • Service Providers: Third-party providers who assist us in delivering our services, such as cloud hosting, IT support, or marketing services.

  • Legal and Regulatory Authorities: If required to comply with legal obligations or resolve disputes.

  • Business Partners: In the event of a merger, sale, or restructuring of our business.

All third parties are required to protect your data and use it only for specified purposes.

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How We Protect Your Data

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive data.

  • Secure access controls for systems and data storage.

  • Regular security audits and training for staff.

Despite our best efforts, no system is completely secure. In the event of a data breach, we will notify affected parties and regulators as required by law.

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Cookies and Website Tracking

We use cookies and similar technologies to enhance your experience on our website. These may include:

  • Essential Cookies: Necessary for the functioning of our website.

  • Analytics Cookies: Help us understand how users interact with our website.

  • Marketing Cookies: Used for targeted advertising.

You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.

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Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your data, subject to legal obligations.

  • Restriction: Request limitation of data processing in certain circumstances.

  • Portability: Request transfer of your data to another data controller.

  • Objection: Object to processing based on legitimate interests or for marketing purposes.

  • Withdraw Consent: Where we rely on your consent for data processing, you can withdraw it at any time.

To exercise these rights, contact us at info@finatec.co.uk.

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Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected.

  • Comply with legal, accounting, or regulatory obligations.

Retention periods will vary depending on the type of data and the purpose of processing.

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International Data Transfers

If your personal data is transferred outside the UK or EEA, we ensure it is protected with appropriate safeguards, such as:

  • Standard contractual clauses approved by the European Commission.

  • Binding corporate rules or equivalent protections.

Contact us at info@finatec.co.uk for more details about these measures.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and, where appropriate, we will notify you directly.

This Privacy Policy was last updated on 19th January 2025.

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Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: info@finatec.co.uk

  • Address: Cro 659 Nexus Connect, Front Street, Esh, Durham, England, DH7 9QR

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

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